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Terms of business

This website is administered by Policy Administration Services Limited. These terms and conditions ("Terms") govern the user's use of our website ‘www.storemynumbers.com’ (“the Website”) and your relationship with Policy Administration Services Limited (Company Registration No. 3907386), which is part of the Phones 4u Group of companies and whose registered office is at Phones 4u House, Ore Close, Newcastle-Under-Lyme, Staffordshire, ST5 9QD. Please read them carefully as they affect your rights and liabilities under the law. If you do not agree to these Terms, please do not access or use the Website. If you have any queries regarding these Terms, please write to us.

A. USE OF THE WEBSITE

1. Agreement
By using the Website you agree to be bound by these Terms.

2. Amendments
We reserve the right to:

  • Update these Terms from time to time and any changes will be notified to you via a suitable announcement on the Website. It is your responsibility to check for such changes. The changes will apply to the use of the Website after we have given such announcement. If you do not wish to accept the new Terms you should not continue to use the Website. If you continue to use the Website after the date on which the change comes into effect, your use of the Website will be deemed to indicate your acceptance of, and agreement to be bound by, the new Terms
  • Modify or withdraw, temporarily or permanently, this Website and the material contained therein (or any part) without notice to you, and you confirm that we shall not be liable to you for any modification to, or withdrawal of, the Website or its contents

3. Registration
You warrant that:

  • The personal information which you are required to provide when you register is true, accurate, current and complete in all respects
  • You are not impersonating any other person or entity
  • You are authorised to represent the organisation which you are purporting to represent
  • During the term of this agreement you will notify us immediately of any changes to your personal information by writing to us

4. Compliance
The Website may only be used for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and its use. You agree not to upload or transmit through the Website:

  • Any computer viruses or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer
  • Any material which is defamatory, offensive or of an obscene character

You may not create a link to this Website from any other website without our prior written permission.

5. Third Party Links
As a convenience to our customers, the Website may include links to other websites or material which is beyond our control. We are not responsible for such websites or material nor do we review or endorse these websites. We will not be liable, whether directly or indirectly, for the practices in respect of privacy or otherwise and/or the content of such websites nor for any damage, loss or offence caused or alleged to be caused in connection with, the use of or reliance on any such advertising, content, products, materials or services available on such external websites or resources and we accept no responsibility or liability for any losses or penalties whatsoever that might be incurred as a result of linking to any location on any linked websites or pages.

6. Payment and Cancellation
After registration for the storemynumbers service, you have a period of 14 days in which to tell us that you wish to cancel your subscription and you will receive a full refund of sums paid and no administration fee is payable. If you wish to cancel your subscription, please contact us at smn.enquiries@policyadmin.co.uk within 14 days of your registration for the storemynumbers service in order to arrange for the cancellation and your refund.

If you pay for the storemynumbers service on a monthly basis, you can contact us at any time to cancel your subscription to the storemynumbers service. Your access to the storemynumbers service will be terminated immediately upon the cancellation of your subscription, but any sums paid by you in advance for the month in which your subscription is terminated will not be refunded to you and will instead be retained by us to pay for the administration costs in cancelling your subscription.

If you pay for the storemynumbers service on a monthly basis, access is subject to us continuing to receive your monthly payment which is payable by direct debit or credit card. If we do not receive your payment, we will cancel your access to this service. We will try to collect payment twice before we will cancel your access to this service.

Cancellation of your subscription (whether by you or by us) will prevent you from synchronising your phone or accessing your records through the Internet. After cancellation, your data will be held for a period of at least 30 days. After this time, the data will be deleted and will not be retrievable. If you reactivate your access to this service within 30 days of cancellation you will be able to continue to use the service as you did before the cancellation. If you wish to reinstate the service after cancellation please contact us at smn.enquiries@policyadmin.co.uk

You are responsible for meeting any additional costs or charges associated with this service which include charges for accessing the Internet and mobile data transfer (GPRS) charges.

7. Technical/system requirements
To use storemynumbers fully, you will require:

  • A SyncML-enabled mobile device (any of v1.0 - 1.2)

It is an industry standard, and the SyncML application needed to use this service is typically built in from factory in most GSM, UMTS and CDMA mobile devices from manufacturers such as Nokia, Motorola, LG, Sony Ericsson and Siemens/BenQ. You may need further software if you wish to use Smartphones and PDA’s, especially Microsoft OS-based. Please refer to the FAQ section of the Website.

  • An updated web browser

We recommend that you always use a modern and updated web browser, for your security. The browser should support XHTML, CSS, and Javascript, and needs to have cookies and Javascript enabled to work.

  • Internet connectivity

To synchronise your phone, it must be able to connect to the Internet (GPRS). This is the same requirement as for using WAP, so if you can visit a WAP page, you are probably already provisioned correctly. To visit storemynumbers from a PC, you also need Internet connectivity and a firewall that allows HTTP and HTTPS traffic.

You are responsible for ensuring that your computer, software and other equipment meet the above requirements.

B. GENERAL

8. Intellectual Property
The content of the Website is protected by copyright, trade marks, database and other intellectual property rights whether registered or unregistered. You acknowledge that the ownership of the material and content displayed on the whole or on part of the Website and the intellectual property rights in such material and content shall remain with us or our licensors absolutely. You may retrieve and display the content of the Website on a computer screen, store such content in electronic form on disk (but not on any server or other storage device connected to a network) or print one copy of such content for your own, internal business purposes, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for external commercial purposes any of the materials or content on the Website.

9. Limitation of Liability
Notwithstanding any other provision in the Terms, nothing in these Terms will exclude or limit our liability for death or personal injury resulting from our negligence.

The Website is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties, whether express or implied, in relation to it and its use. You acknowledge that we cannot guarantee and cannot be responsible for the security or privacy of the Website and any information provided to by you. You must bear the risk associated with the use of the Internet.

Whilst we will try to ensure that material included on the Website is correct, reputable and of high quality, we cannot accept responsibility if this is not the case. We will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Website. If we are informed of any inaccuracies in the material on the Website we will attempt to correct this as soon as reasonably possible.

We will have no liability for:

  • Incompatibility of the Website with any of your equipment, software and telecommunications links
  • Technical problems including errors or interruptions of the Website
  • Unsuitability or unreliability of the Website
  • Inadequacy of the Website to meet your requirements
  • To the full extent allowed by applicable law, any loss of profits, loss of business, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data, pure economic loss or any consequential losses, indirect, incidental damages, special or punitive damages whatsoever that arise out of or are related to the Website
  • Viruses or other computer bugs or malfunctions acquired by you from the use of the Internet or the Website

10. Personal Information
We will treat all your personal information:

  • As confidential and will only disclose the same in the circumstances set out below
  • In accordance with Data Protection legislation from time to time in force in England and Wales

When you use this Website, we will ask you to input personal details in order for us to identify you, such as your mobile phone number. We confirm that this information will be held by us in accordance with the registration we have with the Data Commissioner's office, and collected lawfully in accordance to the Data Protection Act 1998.

We will use your personal information for the following purposes:

  • To administer this Website
  • To administer the storemynumbers service
  • Statistical purposes to improve this Website and its services to you
  • If you have not objected during the registration process, to notify you of products or special offers that may be of interest to you
  • If you have not objected during the registration process, to disclose to other members within our group of companies and also to other relevant third parties, who may contact you about their products or services that may be of interest to you

If you have not objected during the registration process, but do not want us to:

  • Contact you regarding products or services which may be of interest to you
  • Transfer your data to group companies and third parties so that they can contact you about their products and services

Then please email us at marketing.preferences@policyadmin.co.uk

Subject to your rights of objection, you agree that personal information may be disclosed to other businesses within our group of companies and to reputable third parties who will provide the services to you. In addition, you do not object to us, our group companies or third parties contacting you for the purposes set out above, whether this be by fax, telephone, e-mail, SMS or in writing, and you do not consider any of the above as being a breach of any of your rights under the Telecommunications (Data Protection and Privacy) Regulations 1999.

You are liable for all your actions on the Website and the actions that occur through the use of your log-in details. Do not disclose your password to anyone and inform us immediately if your password has been lost or stolen.

You should be aware that if the Police or any other regulatory authority investigating suspected illegal activities requests us to provide your personal information, we are entitled to do so.

11. Severance
If any part of the Terms shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to have been deleted from these Terms and shall not affect the validity and/or enforceability of any remaining provisions of the Terms.

12. Waiver
No waiver by us in respect of any breach of any provision of these Terms shall be construed as a waiver of any preceding or succeeding breach of any provision of these Terms.

13. Third Party Rights
All third party rights are excluded and no third party shall have any right to enforce these Terms. This shall not apply to members of our group who shall, from time to time and subject to our consent, have the right to enforce these Terms as if they were us. Any rights of a third party to enforce these Terms may be varied and/or extinguished by agreement between the parties to these Terms without the consent of any such third party.

14. Law and Jurisdiction
The Website is controlled and operated in the United Kingdom. The Terms will be governed by the Laws of England and Wales and you irrevocably agree to submit to the exclusive jurisdiction of the English Courts.

15. Feedback and Complaints
We hope that you will enjoy using the storemynumbers service and we welcome comments and questions regarding the storemynumbers service. If you wish to contact us, please email us at smn.enquiries@policyadmin.co.uk